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Read the customer's full history, send a reply, and resolve the thread from here.
Overview
Wallet liability
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Active transfers
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Open ops withdrawals
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Unacknowledged drift
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Open requests
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Waiting across support & operations
App chats open
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Live conversations from the Kronos app
Website chats open
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Live conversations from getkronos.io
Customers
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Jump to work
The surfaces this console covers today. Voice, compliance review, workforce and power forms stay in the legacy console.
Treasury
Live pools and floats, spread revenue, ops withdrawals, and manual Sol-pool redemptions.
Solana yield pool · Kamino kUSDC
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Earning
APY —
Position marked earning · withdrawals instant
Base pool · legacy Spark
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Being drained — superseded by the Solana pool
Ops float gas —
MEXC stable float
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USDC / USDT / DAI spot funds
HiFi ops wallet
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Base USDC settlement wallet
Spread & Yield
FX / conversion spread revenue from the revenue ledger, plus pool yield from the live balances call.
Spread · today
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Spread · last 7 days
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Spread · month to date
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Spread · all-time
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Spread windows sum every revenue source (yield spread, trading, transfer and eSIM fees). Legacy yield-spread rows predate the sweep ledger, so they carry all-time value but show $0 swept — recent sources sweep as they settle.
Pool yield earned (Solana)
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Pool APY
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Venue fees pending settlement
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Withdrawable · Kamino liquidity
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| Source | Today | Last 7 days | Month to date | All-time | Swept all-time |
|---|---|---|---|---|---|
Withdraw from Sol pool — any coin
USDC redeems straight from the Kamino pool in one transaction. Any other coin redeems USDC and routes it through ChangeNOW, delivering the requested asset on-chain to your destination. Network is only needed when the ticker is ambiguous (e.g. eth vs eth@base).
Ops withdrawals
Recent admin-initiated treasury movements.
| Created | Source | Asset | Amount | Status | Destination | Ref |
|---|---|---|---|---|---|---|
Analytics
First-party product analytics — onboarding funnel, engagement, and money movement over the last 30 days.
DAU
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14-day series
WAU
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Unique transactors, last 7 days
Stickiness
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DAU / WAU
Week-2 retention
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Transacted again in days 8–14
Signups per day
Approved customers created each day, last 30 days.
Daily active users
Unique users per day from the event rollup, last 14 days.
Onboarding funnel
Event stages over the window, ending with transacted customers from portal data.
Completed money movement
Completed USD volume per day, last 30 days. Hover a bar for that day's transaction count.
Support inbox
Live chat with customers across app, website, email and fraud channels. Replies land instantly in-app.